📦 Cancellations and refunds - all cancellation issues easily explained
Sometimes your order doesn't meet your expectations - no problem! On this page you will find everything you need returns and cancellation of your order relating to. We Lapland Fairy At Tales, we want your experience to be as clear and easy as possible. 💌
🔁 Do all products have an exchange and return policy?
Unfortunately, not all products have an exchange and return policy.
📚 Digital books the right of return depends on whether the content has already been activated.
If you are unsure about your rights cancellation or refund, please contact our customer service:
📧 shamaani.inka@gmail.com
📬 Return address: Hiisikuja 2 B 16, 00730 HELSINKI
❌ Can I cancel my subscription?
Yes! If you want to make cancellation request, have you urgently in contact with by email:
📌 Please include your order number in your message so we can process for your convenience quickly.
📦 Make the return using the same delivery method as the product was delivered.
📬 How do I return an order?
If the product you ordered is not suitable for you, you can. cancel your purchase and return the product within 7 days of receipt.
Please note:
- The product must be marketable.
- E-books are non-exchangeable and non-returnable.
📧 Return requests: shamaani.inka@gmail.com
Remember to mention the order number!
🧸 The product is faulty - what do I do?
If the product you ordered is damaged or defective, you are entitled to a replacement or a refund.
📧 Please report it without delay: shamaani.inka@gmail.com
💳 How and when can I get my money back?
Once the return has been accepted, we will a refund using the same payment method, which you used for the order.
📩 You will receive an email confirmation when your return has been processed.
📝 Want to complain?
If you want to make a complaint, please email us:
📧 shamaani.inka@gmail.com
❓ Couldn't find the answer?
We are happy to answer all your questions cancellations, refunds and orders related questions.
📧 Contact us: shamaani.inka@gmail.com
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